This checklist ensures that all necessary preparations are made and key topics are covered before, during, and after client meetings to optimize engagement and outcomes.
Confirm the date and time with the client, ensuring that it fits into both parties' schedules.
Draft a clear agenda that outlines the topics to be discussed during the meeting.
Collect all necessary documents, reports, and presentations that will support the meeting discussions.
Familiarize yourself with the client's history, needs, and previous interactions to tailor the meeting effectively.
Ensure the meeting space is prepared, whether in person or virtual, with necessary technology functioning properly.
Document key points, decisions made, and action items for follow-up after the meeting.
Send a thank-you email to the client summarizing the meeting and outlining next steps.