This checklist is designed to guide tutors in effectively managing crises that may arise during tutoring sessions. It provides a structured approach to ensure the safety and well-being of students while addressing any urgent issues that may disrupt the learning process.
Quickly evaluate the nature and severity of the crisis. Determine if immediate action is necessary and what resources are required.
Prioritize the safety of the student by removing any immediate dangers and providing a calm environment.
Use clear and concise language to inform the student about the situation. Reassure them and maintain a calm demeanor.
If the situation requires intervention, promptly notify relevant authorities, such as parents or school administration.
Follow any established crisis management protocols that your institution may have in place.
Keep detailed records of what occurred, actions taken, and any communication with parents or staff for future reference.
After the crisis has been managed, sit down with the student to discuss what happened and how they are feeling.
After the incident, review the checklist and your response to identify areas for improvement in future crisis situations.