IT User Training Checklist ( IT )

This checklist is designed to ensure that all new users receive proper training on IT systems and protocols to enhance productivity and minimize security risks.

• Introduction to IT Policies

  Provide an overview of the organization's IT policies, including acceptable use, data protection, and security protocols.

• Basic System Navigation Training

  Train users on how to navigate the main operating systems used within the organization, including file management and system settings.

• Software Application Training

  Conduct training sessions for the key software applications that the users will be utilizing, ensuring they understand their features and functionalities.

• Security Awareness Training

  Educate users on recognizing phishing attempts, safe browsing practices, and the importance of using strong passwords.

• Data Handling Best Practices

  Explain best practices for handling sensitive data, including data encryption and the importance of data backup.

• IT Support Resources

  Provide information on how to access IT support resources and report technical issues, including service desk contact information.

• Feedback Collection

  Collect feedback from users about the training session to improve future training processes and materials.