This checklist is designed to ensure that all new users receive proper training on IT systems and protocols to enhance productivity and minimize security risks.
Provide an overview of the organization's IT policies, including acceptable use, data protection, and security protocols.
Train users on how to navigate the main operating systems used within the organization, including file management and system settings.
Conduct training sessions for the key software applications that the users will be utilizing, ensuring they understand their features and functionalities.
Educate users on recognizing phishing attempts, safe browsing practices, and the importance of using strong passwords.
Explain best practices for handling sensitive data, including data encryption and the importance of data backup.
Provide information on how to access IT support resources and report technical issues, including service desk contact information.
Collect feedback from users about the training session to improve future training processes and materials.