This checklist is designed to ensure a smooth process for managing the revenue cycle, from patient registration to payment collection. It provides a step-by-step guide to improve efficiency and accuracy in billing and collections.
Ensure all patient information is accurately collected and entered into the system, including insurance details.
Verify the patient's insurance eligibility and coverage before services are rendered.
Document all services provided to the patient in the billing system immediately after the service is rendered.
Submit claims to the insurance company within the required timeframe to ensure timely payment.
Post payments received from insurance companies and patients to the appropriate accounts.
Review and address any claims that have been denied by insurance companies promptly.
Send out patient statements for any outstanding balances after insurance payments have been processed.
Follow up on overdue accounts with patients to facilitate timely payments.