This checklist outlines the steps required to submit and process requests for maintenance in the office, ensuring a timely response to maintenance issues.
Assess and clearly identify the maintenance issue that needs attention, such as plumbing, electrical, or structural problems.
Complete the maintenance request form, providing detailed information about the issue, including location, description, and urgency.
Submit the filled maintenance request form to the designated facilities management or administrative contact.
Ensure that the receipt of the maintenance request is acknowledged by the facilities management team to confirm they have received the request.
Facilities management will schedule the maintenance work based on urgency and availability of maintenance personnel.
The maintenance team will carry out the necessary work as scheduled and will notify the requestor upon completion.
Conduct a follow-up to ensure that the maintenance work was completed satisfactorily and that the issue has been resolved.
Document the completion of the maintenance request in the maintenance tracking system and notify the requestor that the issue has been resolved.