IT Service Continuity Plan Checklist ( IT )

This checklist outlines the steps necessary to establish and maintain an IT Service Continuity Plan to ensure that critical IT services can be maintained or quickly restored in case of a disruption.

• Identify Critical IT Services

  List all IT services that are critical to the business operations.

• Conduct Business Impact Analysis

  Evaluate the impact of potential disruptions to critical services and prioritize them.

• Define Recovery Time Objectives (RTO)

  Determine the maximum acceptable downtime for each critical service.

• Develop Recovery Strategies

  Create detailed procedures for restoring each service, including necessary resources and personnel.

• Establish Communication Plans

  Define how and when stakeholders will be informed during a service disruption.

• Test the Continuity Plan

  Conduct regular tests of the service continuity plan to ensure effectiveness and update as necessary.

• Train Key Personnel

  Provide training for staff on their roles in the continuity plan to ensure readiness.

• Review and Update the Plan

  Regularly review the continuity plan to incorporate changes in IT services or business processes.