This checklist is designed to ensure that all daily order management tasks are completed efficiently and accurately to maintain customer satisfaction and operational effectiveness.
Check the system for any new orders placed overnight and ensure they are accurately recorded.
Reach out to customers to confirm order details, including delivery addresses and payment method.
Ensure that the inventory is allocated for the confirmed orders and check for any stock shortages.
Organize the delivery schedule based on order priority and route optimization for efficiency.
Update the status of each order in the system to reflect processing, shipping, or delivery stages.
Ensure that the shipping department is informed about the delivery schedule and any special instructions.
Check for any customer feedback or complaints related to previous orders and address them accordingly.
Compile a report summarizing the daily order processing activities, issues encountered, and resolutions.