Facility Maintenance Request Process ( ADMIN )

This checklist outlines the steps for submitting and processing maintenance requests within the facility to ensure a safe and operational work environment.

• Identify Maintenance Issue

  Clearly identify the issue that requires maintenance. Be specific about the location and nature of the problem.

• Complete Maintenance Request Form

  Fill out the maintenance request form with all necessary details, including your contact information and a description of the issue.

• Submit Maintenance Request

  Submit the completed maintenance request form to the Facilities Management team, either through email or the designated online portal.

• Receive Confirmation

  Ensure that you receive confirmation of your maintenance request submission. This may come in the form of an email or a notification from the system.

• Maintenance Team Assignment

  The Facilities Management team will review the request and assign a maintenance technician to address the issue.

• Follow-Up

  If you do not hear back within the specified timeframe (e.g., 48 hours), follow up with the Facilities Management team to check the status of your request.

• Issue Resolution

  Once the maintenance work has been completed, confirm that the issue has been resolved to your satisfaction.

• Provide Feedback

  After the maintenance has been completed, provide feedback on the process to help improve future requests.