This checklist outlines the steps for submitting and processing maintenance requests within the facility to ensure a safe and operational work environment.
Clearly identify the issue that requires maintenance. Be specific about the location and nature of the problem.
Fill out the maintenance request form with all necessary details, including your contact information and a description of the issue.
Submit the completed maintenance request form to the Facilities Management team, either through email or the designated online portal.
Ensure that you receive confirmation of your maintenance request submission. This may come in the form of an email or a notification from the system.
The Facilities Management team will review the request and assign a maintenance technician to address the issue.
If you do not hear back within the specified timeframe (e.g., 48 hours), follow up with the Facilities Management team to check the status of your request.
Once the maintenance work has been completed, confirm that the issue has been resolved to your satisfaction.
After the maintenance has been completed, provide feedback on the process to help improve future requests.