Office Maintenance Request Process ( ADMIN )

This checklist outlines the steps required to submit and process requests for maintenance within the office. It ensures that all maintenance issues are properly documented, prioritized, and addressed in a timely manner to maintain a functional work environment.

• Identify Maintenance Issue

  Observe and clearly identify the maintenance issue that needs to be addressed, such as plumbing, electrical, or equipment malfunction.

• Document the Issue

  Fill out the maintenance request form, including details such as the location, description of the issue, and the urgency level.

• Submit Maintenance Request

  Send the completed maintenance request form to the facilities management team either via email or through the designated online platform.

• Receive Confirmation

  Wait for confirmation from the facilities team acknowledging the receipt of the maintenance request.

• Track Progress

  Follow up on the maintenance request by checking the status regularly until the issue is addressed and resolved.

• Confirm Issue Resolution

  Once the maintenance has been completed, verify that the issue has been resolved satisfactorily before closing the request.

• Provide Feedback

  After the maintenance work is completed, provide feedback on the process and the quality of the work done to help improve future maintenance requests.