Tutor Conflict Resolution Checklist ( TUTOR )

This checklist is designed to guide tutors in effectively addressing and resolving conflicts that may arise during tutoring sessions with students or parents. It ensures that tutors handle situations professionally and constructively.

• Identify the Conflict

  Clearly outline the nature of the conflict, including who is involved and the issues at stake.

• Remain Calm and Professional

  Maintain a calm demeanor and approach the situation with professionalism to set a positive tone for resolution.

• Listen to All Parties

  Give each person involved in the conflict an opportunity to express their views without interruption.

• Acknowledge Concerns

  Recognize and validate the feelings and concerns of all parties to foster a collaborative environment.

• Explore Solutions Together

  Work with the parties involved to brainstorm and discuss potential solutions that address the underlying issues.

• Agree on a Resolution

  Come to a mutual agreement on the solution and outline the steps that will be taken to resolve the conflict.

• Document the Resolution

  Write down the agreed-upon solution and any follow-up actions to ensure accountability and clarity.

• Follow-Up

  Schedule a follow-up meeting or check-in to ensure the resolution is being implemented and to address any lingering concerns.