Employee Conflict Resolution Checklist ( HR )

This checklist is designed to guide HR professionals through the process of resolving conflicts between employees in a systematic and fair manner, ensuring a healthy work environment.

• Identify the Conflict

  Gather information from involved parties to understand the nature and context of the conflict.

• Schedule a Meeting

  Arrange a private meeting with the parties involved in order to discuss the conflict openly.

• Facilitate Discussion

  Encourage both parties to share their perspectives and feelings regarding the conflict, while maintaining a respectful environment.

• Identify Solutions

  Guide the discussion towards identifying potential solutions that are acceptable to both parties.

• Agree on Action Steps

  Help the parties agree on specific actions they will take to resolve the conflict and improve relations.

• Follow Up

  Schedule a follow-up meeting to assess the progress of the resolution and make adjustments if necessary.

• Document the Process

  Keep detailed records of the conflict, discussions, resolutions, and follow-up actions for future reference.