IT Service Continuity Planning Checklist ( IT )

This checklist is designed to ensure that the IT department has a comprehensive plan for maintaining service continuity in case of disruptions. It outlines the steps required to identify potential risks, implement mitigation strategies, and ensure that IT services can be restored promptly after an incident.

• Identify Critical IT Services

  List all essential IT services that must be maintained during a disruption to ensure business continuity.

• Conduct Risk Assessment

  Evaluate potential risks that could interrupt IT services, including natural disasters, cyber threats, and hardware failures.

• Develop Recovery Strategies

  Create strategies for recovering each critical IT service identified, detailing the required resources and personnel.

• Update Documentation

  Ensure all recovery plans and procedures are documented clearly and are accessible to relevant personnel.

• Conduct Training and Awareness

  Train the IT staff and relevant stakeholders on the continuity plan and their roles during a service disruption.

• Test the Continuity Plan

  Perform drills or simulations to test the effectiveness of the continuity plan and make necessary adjustments based on feedback.

• Review and Update Regularly

  Establish a schedule for regular reviews and updates of the continuity plan to ensure it remains effective and relevant.