This checklist is designed to ensure that email accounts are configured correctly for new users, ensuring seamless communication within the organization.
Collect the user's full name, department, and preferred email address format.
Use the organization's email management system to create the user's email account with the collected information.
Set up the necessary settings (incoming and outgoing server, port numbers, etc.) in the user's email client.
Create and apply a standard email signature to ensure consistency in all outgoing emails.
If applicable, provide the user access to any required shared mailboxes or distribution lists.
Provide a brief training session on how to use the email client and any relevant policies.
Test the email account to ensure it can send and receive messages properly.
Record all configuration details and save them in the IT documentation system for future reference.